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Reputation & Reviews

Manage Your Online Reputation and Customer Feedback

The Reputation & Reviews feature in The PeakLevel is designed to help businesses build and maintain a strong online presence by managing customer feedback effectively. With tools for gathering, monitoring, and showcasing reviews, you can enhance your reputation, attract more customers, and drive business growth. The latest updates provide even more control and flexibility in managing your online reviews.

14 days free trial

Requests

The Requests allows you to automate and streamline the process of collecting reviews from your customers. You can easily send out personalized review requests via email, SMS, or other channels, encouraging satisfied customers to share their positive experiences online.

features

Automated Review Requests: Set up automated triggers to send review requests after a purchase, service, or interaction.

Multi-Channel Outreach: Reach customers through their preferred communication channels, including email and SMS, to increase response rates.

Personalized Messaging: Customize the content and timing of your review requests to align with your brand voice and customer journey.

Tracking and Reminders: Monitor the status of review requests and send reminders to customers who haven't responded.

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Reviews

The Reviews enables you to monitor, respond to, and manage customer feedback across multiple platforms. With a centralized dashboard, you can keep track of what customers are saying about your business, address any concerns, and highlight positive reviews.

features

Centralized Review Management: View and manage reviews from platforms like Google, Facebook, and Yelp all in one place.

Real-Time Notifications: Receive instant alerts when new reviews are posted, allowing you to respond promptly.

Response Templates: Use customizable templates for quick, professional responses to reviews, saving time while maintaining consistency.

Sentiment Analysis: Analyze the tone of customer reviews to identify trends and areas for improvement.

14 days free trial

review Widgets

The Widgets provides tools to showcase your best reviews directly on your website or other digital platforms. By displaying positive customer feedback, you can build trust with potential clients and improve your conversion rates.

features

Customizable Review Widgets: Create and customize widgets that display reviews on your website, with options for layout, style, and content.

Real-Time Updates: Ensure that your website always features the most recent and relevant reviews by syncing widgets with your review platforms.

SEO-Friendly Design: Optimize your review widgets for search engines, helping improve your website's visibility and rankings.

Conversion Tracking: Monitor the impact of review widgets on your website's performance, including click-through rates and conversions.

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The PeakLevel features

Key Features of The PeakLevel

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