The PeakLevel Chat Widgets are powerful tools that allow you to engage with website visitors in real-time. By adding a customizable chat widget to your site, you can provide instant support, answer questions, and guide leads through the sales process. This feature helps you capture more leads, enhance customer satisfaction, and drive conversions.
The Live Chat feature in The PeakLevel Chat Widgets enables instant communication between your website visitors and your support team. It’s a powerful tool for providing real-time assistance, answering questions, and guiding potential customers through the sales process.
Instant Messaging: Engage with visitors in real-time to provide immediate support and build trust.
Customizable Appearance: Match the chat widget’s design with your brand’s look and feel for a seamless experience.
Agent Routing: Automatically direct chats to the right team member based on their expertise or availability.
The PeakLevel SMS/Email Chat allows you to communicate with your customers via their preferred channels, whether it’s through text messages or emails. This feature integrates with your chat widget, ensuring that you can continue the conversation even after the visitor has left your website.
Seamless Integration: Transition from live chat to SMS or email, allowing for continuous communication.
Automated Follow-Ups: Send automated SMS or email responses to keep the conversation going and nurture leads.
Unified Inbox: Manage all your SMS and email conversations from a single dashboard, streamlining your communication.
The WhatsApp Chat feature in The PeakLevel Chat Widgets allows you to connect with customers on one of the world’s most popular messaging platforms. By integrating WhatsApp with your chat widget, you can provide a convenient and familiar way for customers to reach you.
Direct Integration: Communicate with customers via WhatsApp directly from your website’s chat widget.
Rich Messaging: Send and receive multimedia messages, including images, videos, and documents, for more engaging interactions.
Automated Replies: Set up quick replies and automated messages to handle common inquiries and maintain responsiveness.
The one place for all your business needs. Get the tools you need to manage and grow, in one single platform. Do it yourself or upgrade your subscription today and let our experienced marketing team work exclusively with you—online or off!