Effortlessly manage all your customer interactions from one unified inbox. Engage with clients across SMS, email, WhatsApp, Facebook Messenger, and Instagram DMs seamlessly.
The Conversations feature consolidates all your customer interactions in one place, making it easy to manage and respond to messages from various channels. Whether your customers reach out via SMS, email, WhatsApp, Facebook Messenger, or Instagram Direct Messages, our platform ensures you never miss a conversation.
Unified Inbox: Access and respond to messages from multiple channels in a single, organized inbox.
Real-Time Notifications: Receive alerts for new messages and replies to stay responsive.
Conversation History: View the complete conversation history with each contact across all channels.
Automated Responses: Set up automated replies to common questions and inquiries.
Template Messages: Create and use message templates to save time and maintain consistency.
Tagging and Categorization: Tag and categorize conversations for better organization and follow-up.
Integration with CRM: Link conversations to contact records for a seamless view of customer interactions.
Our SMS feature enables you to send and receive text messages directly from the CRM platform. Reach your customers instantly with personalized messages and ensure timely responses.
Two-Way Messaging: Send and receive SMS messages directly from the platform.
Automated SMS: Set up automated SMS responses for common queries and follow-ups.
Bulk Messaging: Send bulk SMS messages to a list of contacts for campaigns and announcements.
Message Templates: Use pre-designed templates to streamline your messaging process.
SMS Analytics: Track delivery rates, open rates, and response rates for your SMS campaigns.
Our Email feature allows you to manage your email communications seamlessly within the CRM. Send personalized emails, automate follow-ups, and track performance to enhance your customer engagement.
Email Campaigns: Create and send email campaigns to your contacts.
Personalized Emails: Use merge tags to personalize your emails with contact-specific information.
Automated Follow-Ups: Set up automated email sequences to follow up with leads and customers.
Email Templates: Design and use email templates to maintain consistency and save time.
Email Analytics: Track open rates, click-through rates, and response rates to measure campaign effectiveness.
Our WhatsApp integration allows you to communicate with your customers on one of the most popular messaging platforms. Send and receive messages, share media, and stay connected with your audience.
Two-Way Messaging: Send and receive WhatsApp messages directly from the platform.
Rich Media Support: Share images, videos, documents, and more through WhatsApp.
Automated Replies: Set up automated WhatsApp responses for common queries.
Broadcast Messages: Send broadcast messages to multiple contacts at once.
Message Templates: Use pre-designed templates to streamline your WhatsApp communications.
Our Facebook Messenger integration enables you to manage your Facebook Direct Messages directly from the CRM platform. Engage with your audience on social media and maintain a unified view of your conversations.
Two-Way Messaging: Send and receive Facebook Messenger messages directly from the platform.
Automated Responses: Set up automated replies for common questions and inquiries.
Messenger Templates: Create and use message templates to save time and maintain consistency.
Conversation History: View the complete conversation history with each contact on Facebook Messenger.
Real-Time Notifications: Receive alerts for new messages and replies to stay responsive.
Our Instagram Direct Messages integration allows you to manage your Instagram DMs directly from the CRM platform. Engage with your audience on Instagram and keep all your social media interactions organized.
Instagram Engagement: Manage your Instagram DMs seamlessly within the CRM.
Improved Responsiveness: Stay responsive with two-way messaging and real-time notifications.
Efficient Messaging: Save time with automated replies and message templates.
Organized Interactions: Keep all your Instagram interactions organized for better management.
The one place for all your business needs. Get the tools you need to manage and grow, in one single platform. Do it yourself or upgrade your subscription today and let our experienced marketing team work exclusively with you—online or off!